Maintenance Services Terms for Software & Hardware
The Maintenance Services Terms comprise General Maintenance Services Terms as amended by Specific Maintenance Terms applicable with respect to certain software or hardware.
Applicable Specific Maintenance Terms are identifiable via the unique alphanumeric code displayed on the order with respect to the software or hardware to which the services relate. If the alphanumeric code set forth on an order is not listed below, only the General Maintenance Services apply. .
Related Terms
See terms and conditions related to the Maintenance Terms.
Papildu Terms
Papildu Terms izklāsta licences modeļus, piemērojamos apkopes un atbalsta Terms un citus ar produktu klāstu saistītus vai lietojuma gadījumu saistītus Terms. Papildu Terms pasūtījuma veidlapā ir identificēti ar unikāliem burtciparu kodiem.
Cloud Support and SLA Framework
Learn about our support commitment and service level agreement for our cloud services.
Universālais klientu līgums (UCA)
Pamata Terms izklāsta jūsu līguma vispārīgos Terms un nosacījumus, un tie ir izklāstīti vai nu gala lietotāja licences līgumā (EULA), vai Universālajā klienta līgumā (UCA).
End User License Agreement (EULA)
The base terms set out the general terms and conditions of your contract and are either set forth in the End User License Agreement (EULA) or in the Universal Customer Agreement (UCA).