Service lifecycle management
Integrate service BOMs with engineering, enhance quality with asset management and manage physical structures to boost first-time-fix rates
Service lifecycle management helps your business
Service engineering efficiencies will enhance your bottom line. Turn service initiatives into increased revenue with fully integrated service lifecycle management.
Maximize service knowledge for greater profits
Enable new business models and increase profitability and customer loyalty with modern service lifecycle management (SLM). Get a full understanding of your service BOM and physical asset configurations, including as-built BOM records, status and service history - with one source of service knowledge. You can also manage service operations with visibility into service and product-related information.
Improve asset performance with effective service plans
Easily create service plans powered by AI to optimize service operations and reduce asset downtime. Get detailed product and service information to teams that need to track and understand physical asset health. Provide service technicians with a complete understanding of service needs so they are prepared to perform upgrades, as well as reactive and proactive service activities – improving first-time-fix rates.
Optimize service operations with IBM Maximo Integration
Track maintenance details from your fielded assets through integration with IBM Maximo Enterprise Asset Management software. This closed-loop integration between service engineering and service execution domains provides visibility of asset configurations to service technicians, and feedback of service activities to design engineers, to help lower maintenance costs, reduce risks, and improve asset resiliency.
Enable servitization with a Salesforce app for service
Siemens and Salesforce have partnered to help manufacturers accelerate aftermarket business success. With connected product and service engineering data managed in Teamcenter and the complete customer story managed in Salesforce, powered by AI, manufacturers can increase and sustain aftermarket revenue, improve service excellence, monetize assets and optimize opportunity-to-quote while building customer loyalty.
Access real-time asset performance with IoT
Teamcenter Product Support Data Management (PSDM) connects PLM and product support, bringing logistics and provisioning data into a managed environment for defense OEMs and engineer-to-order manufacturers. It enables product knowledge transfer from OEM to operator, supports data exchange aligned with GEIA-STD-0007 and helps design for maintainability, reliability and testability to optimize lifecycle costs.
Next-generation collaboration with Teamcenter Share
Optimize your production and service processes with Teamcenter Share, a cloud-based collaboration solution with a seamless connection to Teamcenter Service Lifecycle Management software. Extend the reach of service-related data and processes beyond your internal teams to work smarter and accelerate innovation.
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Optime Subsea
Standardizing innovation via a traceable process results in a profitable, time-saving servitization business model
Company:Optime Subsea
Location:Notodden, Norway
Siemens Software:NX, Teamcenter