e-tasks: guide patients with digital to-dos

e-tasks: guide patients with digital to-dos is powered by heyPatient

heyPatient AG is a Swiss healthtech company offering a fully integrated, patient-centered platform across app, web, and on-site terminals. <br/>Our solution supports the entire patient journey — from digital onboarding and appointment scheduling to treatment coordination, automated patient call, -navigation, -documentation, forms, care@home and more. <br/>By streamlining communication and processes with best practice functional modules, we enhance patient experience and operational efficiency for hospitals and clinics.<br/>The multisided platform is cloud-based, offers 21 languages, includes the patients' personal care network and is ready-made at the push of a button.

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Why e-Tasks: Guide Patients with Digital To-Dos?

e-tasks help healthcare providers guide patients and their relatives through complex care processes with clearly structured, digital task lists.

Patients are automatically assigned context-specific tasks based per appointment type – from uploading documents to preparing for surgery or completing follow-up steps.
UX is multilingual, delivered via (your branded) app, and comes with smart reminders, integrated forms/files, confirmations and links to further information. heyFamily allows relatives to support patients in completing their tasks.
e-tasks reduce uncertainty, improve adherence and enhance patient safety while relieving staff of repetitive communication. Whether used in pre-admission, discharge planning or rehab coordination – e-tasks ensure that patients always know what’s next.

Automate patient-guidance and -preparation

Benefits

𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲𝗱 𝗽𝗮𝘁𝗶𝗲𝗻𝘁 𝗰𝗹𝗮𝗿𝗶𝘁𝘆 𝗮𝗻𝗱 𝗮𝗱𝗵𝗲𝗿𝗲𝗻𝗰𝗲
Patients know exactly what to do, when and how – reducing confusion and missed steps. Structured guidance improves adherence and leads to smoother care pathways.
𝗥𝗲𝗱𝘂𝗰𝗲𝗱 𝗿𝗲𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝘀𝘁𝗮𝗳𝗳 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻
Digital tasks replace manual instructions, phone calls and reminders. This saves staff time and ensures consistent, documented communication.
𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘀𝗲𝗱, 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 𝘁𝗮𝘀𝗸 𝗮𝘀𝘀𝗶𝗴𝗻𝗺𝗲𝗻𝘁
Tasks are automatically triggered based on appointment type. This supports individualised patient journeys with minimal manual effort.
𝗵𝗲𝘆𝗙𝗮𝗺𝗶𝗹𝘆: 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝘃𝗲 𝘁𝗮𝘀𝗸 𝘀𝘂𝗽𝗽𝗼𝗿𝘁
Patients can involve relatives via heyFamily to help complete tasks. This ensures better preparation, especially for elderly or dependent individuals.

Featured Capabilities

Context-based task assignment

Tasks are automatically linked to appointments, services or treatment types. No manual setup needed – patients receive relevant to-dos at exactly the right time.

Make pre- and post-treatment compliance easy

Task types: info, checklists, uploads & more

e-tasks support various formats: simple instructions, checklists, file uploads, confirmations, links to forms or videos – all customisable to your clinical needs.

Smart reminders and status tracking

Automated reminders help patients complete tasks on time. Staff can track task progress and intervene if something remains open – improving process control.

Enable loved ones to care for each other

heyFamily task delegation

Patients can share tasks with relatives via heyFamily. Delegated tasks stay linked to the patient profile, ensuring coordinated support and clear responsibilities.