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Tools and resources for consulting engineers

Here you will find all relative specification and BIM information for our eMobility products

VersiCharge Commercial Specification Documents

VersiCharge Residential Specification Documents

Customer support

Phone

For customer support, call us at +1 855 950 6339

Business Hours: Monday – Friday, 6:00 a.m. to 8:00 p.m. Eastern Standard Time.

Submit a ticket

Visit this link

  1. Select “Emobility/Vehicle Charging Products” from the Create a Case dropdown menu.
  2. Click “Next” and proceed to follow the instructions.

Business Hours: Monday to Friday, 6:00 a.m. to 8:00 p.m. Eastern Standard Time.

Customer Support FAQs

Our Siemens eMobility staff is trained as a dedicated response team to all hardware and software products. Here are a few commonly asked questions regarding our standard level of customer support.