Cloud Services Support & Service Level Framework
These terms apply as referenced in applicable Supplemental Terms or otherwise included in your contract with Siemens Digital Industries Software.
Access your preferred language of the terms and conditions below.
All PDFs are version 1.1 applicable beginning June 17, 2024. You can find previous and retired versions here.
Related Terms
See terms and conditions related to the Cloud SLA.
Termeni suplimentari
Termenii suplimentari stabilesc modelele de licență, termenii aplicabili de întreținere și asistență și alți termeni legați de portofoliu sau de utilizare specifică cazului. Termenii suplimentari sunt identificați pe formularul de comandă prin coduri alfanumerice unice.
Maintenance Terms for Software and Hardware
Learn about our maintenance and support service for on-premises software and our hardware products.
Universal Customer Agreement (UCA)
The base terms set out the general terms and conditions of your contract and are either set forth in the End User License Agreement (EULA) or in the Universal Customer Agreement (UCA).