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Siemens

Universal Customer Agreement (UCA)

Access your preferred language of the terms and conditions below.

You can find previous and retired versions here.

All PDFs are version 1.3, applicable beginning April 13, 2026.

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TermScout Certified Contract

The UCA has been carefully reviewed and certified Balanced by TermScout, an independent contract rating company.

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Related Terms

See terms and conditions related to the UCA.

Data Privacy Terms

Learn about our commitment to protect personal information and our technical and organizational measures.

Acceptable Use Policy

As a safeguard for all our customers and users that enjoy our cloud services, the Acceptable Use Policy sets forth basic rules applicable to the use of any cloud services of Siemens Digital Industries Software.

Συμπληρωματικοί Terms

Οι Συμπληρωματικοί Όροι καθορίζουν τα μοντέλα αδειών χρήσης, τους ισχύοντες όρους συντήρησης και υποστήριξης, καθώς και άλλους όρους που σχετίζονται με το χαρτοφυλάκιο ή με συγκεκριμένες περιπτώσεις χρήσης. Οι συμπληρωματικοί όροι προσδιορίζονται στη φόρμα παραγγελίας με μοναδικούς αλφαριθμητικούς κωδικούς.

Maintenance Terms for Software and Hardware

Learn about our maintenance and support service for on-premises software and our hardware products.

Cloud Support and SLA Framework

Learn about our support commitment and service level agreement for our cloud services.