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Siemens

Universal Customer Agreement (UCA)

Access your preferred language of the terms and conditions below.

You can find previous and retired versions here.

All PDFs are version 1.3, applicable beginning April 13, 2026.

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TermScout Certified Contract

The UCA has been carefully reviewed and certified Balanced by TermScout, an independent contract rating company.

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Related Terms

See terms and conditions related to the UCA.

Data Privacy Terms

Learn about our commitment to protect personal information and our technical and organizational measures.

Acceptable Use Policy

As a safeguard for all our customers and users that enjoy our cloud services, the Acceptable Use Policy sets forth basic rules applicable to the use of any cloud services of Siemens Digital Industries Software.

補充條款

補充條款載明授權模式、適用的維護與支援條款,以及其他與產品組合相關或依使用情境制定的條款。補充條款會在訂購單上以唯一的英數代碼標示。

軟體與硬體維護條款

了解我們針對在地部署軟體及硬體產品的維護與支援服務。

雲端支援與 SLA 架構

了解我們針對雲端服務提供的支援承諾與服務等級協議。