Digital Services Act
All relevant terms and conditions for our Siemens eMobility software portfolio can be found here.
The Digital Services Act (DSA, Regulation (EU) 2022/2065) is an EU regulation that entered into force on November 16, 2022. It aims to establish harmonized rules for a safe, predictable, and trusted online environment. The DSA applies, among others, to hosting services that involve the storage of information provided by, and at the request of, a recipient of the service. This includes Software as a Service (SaaS) offerings like our Sifinity portfolio offering.
Points of contact for authorities
Article 11 of the DSA requires intermediary services to designate a single point of contact to enable direct communication with the European Commission, EU Member States' authorities, and the European Board for Digital Services regarding the application of the DSA. These authorities may contact Siemens by sending an email to dsa-emobility.si@siemens.com.
Communications with this email address can be in English and German.
Points of contact for recipients of the service
If you are not contacting Siemens on behalf of an authority, but as a user of our SaaS offerings regarding the DSA, please contact us at dsa-emobility.si@siemens.com.
Reporting illegal content
If there is content on our SaaS offerings that you consider illegal, you can report it by sending an email to dsa-emobility.si@siemens.com.
Transparency report
Under the DSA, providers of intermediary services are required to publish annual transparency reports on their content moderation. Our transparency report, which can be found at https://www.siemens.com/en-us/company/compliance/, covers not only the Sifinity portfolio offerings but also further encompasses Siemens AG’s suite of Business-to-Business (B2B) Software-as-a-Service (SaaS) applications. These applications support a wide range of functions across various sectors and industries, including but not limited to monitoring of industrial assets and analysis of machine data. These SaaS applications potentially qualify as ‘hosting services’ under the DSA. The disclosures and statements in this report apply equally to all these SaaS applications.