Gridscale X™ – Terms and Conditions

Supported Countries: Andorra, Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Portugal, Spain, Sweden, Qatar

Documentation LV Insights, Version 1.9, applicable beginning September 1st, 2025

Supported Countries: Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Latvia, Lithuania, Malta, Netherlands, Norway, Portugal, Spain, Sweden

Documentation LV Management, Version 2025.08, applicable beginning September 1st, 2025

Supported Countries: USA, Canada

Documentation DER Insights, Version 1.4, applicable beginning September 1st, 2025

Supported Countries: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Netherlands, Norway, Portugal, Spain, Sweden, Turkey, United Kingdom

• Documentation Flexibility Manager, v2025.10_3, applicable beginning December 1st, 2025

General Documentation for Gridscale X Cloud Services, V1.0, applicable beginning April 1st, 2025
Product Specific Supplemental Terms for Gridscale X Cloud Services, Version 2.4, applicable beginning September 5, 2025
Third Party Notices – Readme OSS, Version 2025.08, applicable beginning September 1st, 2025

Customers in the European Union can find documentation relating to switching the data processing service provider here.

To view the files you have to:

1. Register in the SiePortal

2. Register for the ExtraNetz

3. Access the existing documentation for the EU Data Act

The applicable Standard Terms and Conditions shall be those specified in the order. In the event that no Standard Terms and Conditions are specified in the order, the Standard Terms and Conditions shall be the Siemens Terms of Sale, provided the Siemens Terms of Sale have been implemented in the respective country of the Customer already. In all other countries, the Universal Customer Agreement shall apply.

Siemens Terms of Sale

• Siemens Terms of Sale Base Terms
• General Software and Cloud Supplemental Terms

Universal Customer Agreement ("UCA") and Digital Service Supplemental Terms

• Universal Customer Agreement (UCA)

Digital Services Supplemental Terms (based on Universal Customer Agreement)