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Connect your product and customer ecosystem
Bridge together Teamcenter PLM and Salesforce CRM to enhance service quality and elevate user satisfaction.
Featured global partnerships
Siemens and Salesforce
Drive aftermarket success. Transform service into your next growth engine.
The Siemens and Salesforce partnership unites leading PLM and CRM platforms to drive aftermarket success via customer-centric servitization, asset monetization and optimizing opportunity-to-quote—fueling sustainable growth.
Why a customer-centric service strategy?
Siemens and Salesforce are uniquely positioned to address aftermarket business trends through integrated PLM and CRM. Discover how in our webinar.
+50%
+50% of organizations ready for aftermarket transformation
The aftermarket is no longer an afterthought, more than half of organizations are already making the shift*
46%
46% of service leaders expect to shift to servitization
Service transformation gains momentum as leaders embrace new value-driven models.
36%
36% of organizations prioritize CRM/SLM integration
A growing number of companies are aligning service and product data to unlock AI-driven aftermarket value.
By combining Siemens’ industrial expertise with Salesforce’s customer 360, we will be able to provide our customers with a 360-degree view of their products, customers and operations. This will enable them to deliver new levels of efficiency and customer satisfaction throughout the entire service lifecycle.
The power of unified product and customer data
Teamcenter SLM for Salesforce helps manufacturers boost service excellence, monetize assets and streamline quoting—bridging engineering precision with customer experience.
Why choose the Siemens and Salesforce Solution
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Accelerate aftermarket revenue
Differentiate your business and grow revenue targeting service to serialized assets with innovative solutions leveraging agentic AI.
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Empower sales and service teams
Boost revenue with faster, more accurate service and product quoting with integrated product configuration inside Salesforce CPQ.
How does it work?
Watch our solution demo
See how Siemens and Salesforce are transforming service delivery with AI-powered diagnostics and seamless PLM-CRM integration in this Teamcenter SLM demo.
What you can expect
A unified app
Combine product and service engineering data, 3D visuals, service BOMs, as-maintained structures and product documentation in your Salesforce user experience for sales, service and customer / dealer portals.
Real-time visibility
Visualize serviceable assets and their current state and keep track of the latest engineering changes.
End-to-end optimization
Achieve continuous improvement with closed loop processes from design to execution.
360° customer insight
Get a complete view of the customer, from initial sale through every service interaction with asset-specific product data and service forecast.
Revenue-driven service efficiency
Streamline service delivery to turn maintenance activities into revenue.
Predictive maintenance
Utilize advanced analytics to predict equipment failures before they occur, reducing downtime and maintenance costs.
Learn More
Take a customer-centric approach to service
Discover a customer-centric approach to service with Teamcenter SLM for Salesforce.
Explore Teamcenter SLM for Salesforce