Alarm Control Center

Alarm Control Center is powered by Alarm IT Factory

Alarm IT Factory is a trusted manufacturer for professional alarm management software. Founded in 2013 as a spin-off of Siemens AG, the Stuttgart-based IT system house specializes in reliable, real-time alerting for critical infrastructures and automated processes.<br/>Our core product, Alarm Control Center (ACC), ensures that faults, incidents, or critical conditions are delivered instantly to the right people via multiple channels, enabling fast response and reduced downtime. ACC integrates seamlessly into industrial and IT environments and is used in many industries.<br/>With tailored IT services, consulting, and support, we stand for innovation, reliability, and customer focus - making us the right partner for future-proof alarm management.

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Why Reliable alerting in the event of a malfunction with the ACC?

Unrecognized malfunctions or deviations from standard values in automated processes quickly lead to downtime, production losses, or dangers to people or infrastructure - in some cases with high follow-up costs. Alarm Control Center Software (ACC) forwards messages from control stations or PLC-systems quickly, reliably, and specifically via various communication channels to the responsible persons on the end device of your choice.

Alarm management with Alarm Control Center (ACC)

Benefits

TIME SAVINGS:
• Faster root cause analysis in the event of malfunctions
• Better basis for decision-making
• Reduced coordination and documentation effort
COST REDUCTION:
• Shorter response and downtimes
• Lower personnel and operating costs
• Higher productivity of service teams
HIGH AVAILABILITY:
• Responsible persons can be reached regardless of location and time
• Easy adaptation to shift, personnel, or process changes
• Future-proofing for growing or changing infrastructure
SHORT PROJECT CYCLES:
• Lower implementation costs
• Protection of existing investments
• Fast productive deployment without system disruptions
FAST RETURN ON INVESTMENT:
• Reduced production downtime and consequential damage
• Lower operating and maintenance costs
• Efficient utilization of resources

Featured Capabilities

graphic showing alarm management with ACC

Comprehensive Alerting

Connects the Siemens SCADA world and systems with open interfaces to form a comprehensive solution
• Add-on for SIMATIC WinCC Unified, WinCC V7/V8, WinCC Professional, WinCC OA, and PCS7/PCS neo
• Siemens Desigo CC, UDP, BRAUMAT / SISTAR
• Others: OPC UA/DA, MS SQL, REST, ESPA, 4.4.4, E-Mail

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Smart Functions & Options

• Versatile alerting channels
• Record all alarms and processes, changes in the system configuration, generate statistics, log everything in the archive
• Manually send alarms to selected target groups
• Use alarm filters to avoid notification overload in the event of flutter or follow-up messages

Easy Configuration with Web User Interface

• Configure all settings for operation and function via the intuitive user interface
• Flexible escalation management takes into account shift schedules, service teams, and the availability and responsibility status of message recipients

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Reliable Operation

• The ACC dashboard and graphical system overview provide managers with a quick overview of the condition and status of the alarm system.
• Internal system monitoring or an optional, redundant system design ensure maximum operational reliability.

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Meets all your IT Requirements

• Rights management for users and clients enables structured operation of even complex systems.
• ISO 27001 and TISAX certification.

Real-World Applications

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Text Use Case ACC at Forschungszentrum Jülich

Reliable Alarming for Climate Research 24/7

In the AgraSim project at Forschungszentrum Jülich, ACC ensures continuous monitoring of climate research facilities. Technical faults are detected in real time and reliably forwarded via email or push notification with automatic escalation, protecting sensitive experiments around the clock.