Customer complaints
Our commitment to you
At Siemens Financial Services Limited, we recognise the importance of our service to your business and are committed to placing our customers at the heart of everything we do. We are committed to delivering good customer outcomes and ensuring customers receive the support they need.
While we aim for excellence, we acknowledge that sometimes things go wrong. When they do, we are dedicated to working with you to resolve the matter fairly and put things right promptly.
Below you will find information about how we deal with complaints, typical response times, and how to get in touch if you require support.