Manage Edge infrastructure - Industrial Edge Operations
As companies add more edge devices, their environments become more complex. This can shift attention from value-driving work and drive up costs. Industrial Edge Operations takes on the operational burden so teams can stay focused on business goals while ensuring high availability and performance.
Resolve edge issues faster and more reliably
Without Industrial Edge Operations, resolving technical issues can take weeks, due to limited investigations, product-only support and no guaranteed response times. Industrial Edge Operations cuts resolution time to days with proactive monitoring, fast engineer support, proven use cases and streamlined analysis, reporting and documentation.
See how you can benefit from Industrial Edge Services
Simplify edge operations
Let experts run your edge infrastructure so you can prioritize core operations without compromising performance or security.
Save with low entry costs
Reduced upfront costs make it easier to adopt and scale IIoT solutions and overcome investment barriers.
Gain high-quality global support
Maintain smooth operations with consistent support and quick issue resolution from any location.
Reduce friction across edge operations
Industrial Edge Operations offers comprehensive management and support including:
- Asset and configuration management: Understand industrial edge use cases within customers’ operations.
- Release management: Gain remote configuration and deployment of new edge releases.
- Knowledge management: Maintain optimal resource availability by sharing knowledge
- Incident, service and access management and disaster recovery: Provide reliable customer support in case of outages and interruptions.
- Scaled commissioning: Provide new industrial edge releases.
- Service validation: Test new industrial edge releases in target environments.
- Service reporting: Provide valuable insights on operations and industrial edge.
- Event management: Prevent industrial edge operation outages and interruptions.
Address a wide range of challenges
Industrial Edge Operations can quickly solve issues ranging from accidental device damage and update challenges to unreachable IED and data availability issues.
Create reliable IIoT and edge infrastructure
Operate and scale your IIoT and edge infrastructure securely and efficiently with Industrial Edge Operations, supporting data availability, cost control and modern security requirements. Experience constant global support, high availability and performance, real-time monitoring and automated updates. You can also enhance security and compliance with multi-layered protection measures to safeguard data and maintain industry standards.
Explore more industrial edge resources
Industrial Connectivity Services
Our connectivity experts create blueprints for Industrial Edge Operations teams, who install and implement a tailored selection of applications so that everything is in place for smooth and seamless operations.