Presales – if you have questions before purchasing
At Siemens Presales, we handle questions you may have before making a purchase. For example: type numbers, operational reliability, component interaction, technical data, and related considerations.
Phone: +45 44 77 55 55 – press 1
Email: ind-presales.dk@siemens.com
Orders and logistics – if you have questions about your order
If you have questions regarding orders and logistics, you are welcome to contact us. We handle everything from order placement until the goods are delivered to the agreed delivery address.
Phone: +45 44 77 55 55 – press 3
Email: ind-ekspedition.dk@siemens.com
Technical Support
If you require technical support, please create a case in Siemens Industry Online Support. This typically applies to configuration, programming, installation, commissioning, or troubleshooting.
Create a case at: www.siemens.dk/sieportal
Urgent outside normal opening hours: +49 911 895 7222
Services and Spare Parts
We help find the right service solution tailored to your requirements. Services and spare parts can be delivered globally.
Phone: +45 44 77 55 55 – press 2 (press 0 outside opening hours)
Email: ind-src.dk@siemens.com
SiePortal
SiePortal provides online support and information on products, prices, discounts, and delivery times.
Log in at: www.siemens.dk/sieportal
Login support: di-mall.dk@siemens.com
SITRAIN – Digital Industry Academy
Training across the full automation spectrum, including classroom, customized, distance, evening, and online courses.
Email: sitrain.dk@siemens.com
Website: www.siemens.dk/sitrain