Cloud Services Support & Service Level Framework
These terms apply as referenced in applicable Supplemental Terms or otherwise included in your contract with Siemens Digital Industries Software.
Access your preferred language of the terms and conditions below.
All PDFs are version 1.1 applicable beginning June 17, 2024. You can find previous and retired versions here.
Related Terms
See terms and conditions related to the Cloud SLA.
Supplerende vilkår
Supplerende vilkår angiver licensmodellerne, gældende vedligeholdelses- og supportbetingelser og andre porteføljerelaterede eller brugsspecifikke vilkår. Supplerende vilkår identificeres på ordreformularen ved hjælp af unikke alfanumeriske koder.
Maintenance Terms for Software and Hardware
Learn about our maintenance and support service for on-premises software and our hardware products.
Universal Customer Agreement (UCA)
The base terms set out the general terms and conditions of your contract and are either set forth in the End User License Agreement (EULA) or in the Universal Customer Agreement (UCA).