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Customer Interaction Centre

The Siemens Customer Interaction Centre (CIC) in Canada provides bilingual (English/French) support for products.

Business Hours: Monday to Friday: 8:00 AM - 5:00 PM EST
Toll-Free Telephone Support: 1-888-303-3353
Email us at: cic.ca@siemens.com

Customer Interaction Centre

We provide 24/7 bilingual support for the products below:

  • Process & Factory Automation
  • Variable Frequency Drives
  • Motors & Generators
  • Motion Control
  • Instrumentation
  • Electrical Services & Engineering
  • Power Distribution

SiePortal

Online Emergency bilingual support is available 24/7

  • Easy online registration of your support requests: field service, parts, tech support
  • Competent technical support provided by our specialists
  • Product and problem selection with suitable solutions
  • Product catalogues, technical manuals, FAQs, application notes, test certificates, etc.