
Counterfeit and Obsolete Products
Unlike original Siemens products, gray market discounts are for products that are repaired, used, obsolete, or without original packaging.
It has been found that counterfeit products are also offered on this market.
To protect your purchases and ensure the authenticity of the product, it is imperative to buy directly from Siemens and our authorized partners to avoid risks. One of the ways to verify that you are buying from our authorized partners is by using our Partner Finder and/or enter the page of our partners in Ecuador, if you have any questions about a material or a company of dubious origin, contact our email siemensnews.ec@siemens.com to corroborate.
These products do not have a warranty or official maintenance service from Siemens.

Unlike original Siemens products, gray market discounts are for products that are repaired, used, obsolete, or without original packaging.
It has been found that counterfeit products are also offered on this market.

The warranty on products in these markets may be shorter and have limited coverage, such as exclusion of replacement delivery.
Orders from abroad will only be delivered against advance payment.

Machine or factory downtime due to product failures, longer processing times, and additional repair costs.
These situations can result in lost productivity and operational disruptions.