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Digital Innovation for Multiutilities

Innovating Water Management with Smart Remote Control

Manage critical infrastructure with an advanced SCADA platform, ensuring efficiency, scalability, and operational continuity nationwide.

Digitalizing the Integrated Water Cycle

Hera Group, a leading Italian multi-utility, manages complex networks for 7.5 million users. The main challenge was technological fragmentation from over 15 different SCADA systems. It was necessary to unify the control of 11,000 plants, overcoming the heterogeneity of legacy municipal systems while ensuring interoperability and investment protection.

Agile, Fast, and Scalable Digital Solutions

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Integrate Heterogeneous Systems

Unify over 15 different SCADA systems into a single interface thanks to the open and modular nature of WinCC OA.

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Optimize Investments

Integrate existing hardware from various vendors without replacement, maximizing the value of assets already in use.

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Scale for the Future

Implement a flexible and unlimited platform capable of supporting the constant growth of water and gas networks.

Hera Group: efficiency and real-time control

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WinCC OA: The Digital Heart of Infrastructure

Choosing Siemens WinCC OA allowed the creation of a cutting-edge remote control center in Forlì for gas, water, and district heating. This platform goes beyond traditional SCADA by offering modularity tailored to utility needs. Its architecture enables the Hera team to customize complex logic, ensuring granular and reliable 24/7 supervision over a network exceeding 50,000 km.

Integrated Management of 11,000 Plants

Adopting a hardware-agnostic software solution transformed operational complexity into a competitive advantage. Today, the system manages treatment plants and over 40,000 electronic waste bins under a single digital direction. WinCC OA’s ability to communicate with diverse vendors ensures smooth network expansion while maintaining high safety and sustainability standards.

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Towards Predictive and Resilient Maintenance

The strategic partnership between Siemens and Gruppo Hera evolves through the continuous sharing of innovations. This approach anticipates market needs, improving network resilience against climate and operational challenges. The system’s power ensures that shared value for the region grows constantly, offering citizens more efficient services and optimized water resource management.

A key element of the collaboration with Siemens was the continuous sharing of innovations on WinCC OA.
Davide Lombardi, Head of Remote Control Plant and Tech. Call Center, Hera Group