Customer Agreements
Access current and previous terms for Siemens Digital Industries Software products and services.
Contract Elements
Your contract with Siemens Digital Industries Software for the purchase of products and services typically are comprised of the following three building blocks.
Sample Order Form
The order form is the commercial transaction document. It links to the other applicable parts of the contract.
Supplemental Terms
The Supplemental Terms set out the license models, applicable maintenance, support terms, and other portfolio-related or use case-specific terms. Applicable terms are identified on the order form by unique alphanumeric codes.
Base Terms
Base terms set forth the general terms and conditions for the use of products and services.
Contract Benefits
The building blocks of your contract with Siemens Digital Industries Software include the following benefits, subject to the products and services of your purchase.
Maintenance
Learn about our maintenance and support service for on-premises software and our hardware products.
Cloud Support & SLA
Learn about our support commitment and service level agreement for our cloud services.
Data Privacy Terms
Learn about our commitment to protect personal information and our technical and organizational measures.
Other Agreements
Certain business relationships require a specific contractual approach. In such a case the interests of the contracting parties are served best by one of the following agreements.
Learning Services
Learn about the terms and conditions for our learning services, which include in-person training and online learning programs for our products and cloud services offerings.
Solid Edge Trial
Learn about the terms and conditions that apply when you sign up for a free trial for Solid Edge.
Marketplace Agreements
Learn about the terms and conditions that govern the use of the Siemens Digital Exchange marketplace by sellers and purchasers.
Demonstration License Agreement
If you are a solution partner of Siemens Digital Industries Software, learn about the terms and conditions that apply when Siemens provides you with the opportunity to demonstrate products and services to prospective customers.
MindSphere Terms & Conditions - Legacy
Find all information regarding terms and conditions and product sheets for MindSphere legacy products.
EDA Consulting Services Terms
Learn about the terms and conditions that apply to consulting services associated with electronic design automation products.
End User License Agreement for Freeware
Learn about the terms and conditions for our End User License Agreement for Freeware. The End User License Agreement for Freeware applies to requests via our electronic contracting system and marketplaces.
Resources
Access previous versions, see what's changed, and find answers in our FAQs.
Previous Versions
Access all previous and retired versions of our terms and conditions