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Knowledge Management-Software for Industrial Machine Service darbina ar FINDIQ GmbH

FindiQ ir pirmā globālā rūpniecisko zināšanu izlūkošanas platforma, kas iegūst ekspertu zināšanas, digitalizē tās lietošanas gadījumiem specifiskos AI modeļos un pārveido tās precīzās, atkārtojamās apkopes un problēmu novēršanas vadlīnijās servisa un operāciju komandām visā pasaulē. Vācijas inženieru izstrādātais un uzbūvējis un Auxxo, HTGF un Senovo atbalstītais FindiQ palīdz inovatīviem ražotājiem, piemēram, Clarios, Elopak, Kulicke & Soffa un Siemens, uzlabot ražošanas kvalitāti, standartizēt diagnostiku un remontu, kā arī mērogot tehniķu iespējas mašīnās, līnijās un vietās neatkarīgi no tā, vai tas darbojas uz vietas vai pārsniedz ražošanu pāri robežām. Uzziniet vairāk vietnē www.findiq.com.

Kāpēc Retain tribal knowledge today, boost productivity tomorrow?

Our solution is a specialized AI-solution for knowledge-transfer in industrial service environments, where wrong answers cost time and money. As a lot of experienced people will retire in the next years, fluctuation in productions increases, and at the same time, less younger people want to work as machine operators or service technicians - an irreversible knowledge gap develops. findIQ closes this gap by offering the first solution to digitize, process, optimizie and assist with tribal knowledge. findIQ's Digital Service Expert helps with executing machine service at an expert level, in a world without experts, anytime and anywhere. This helps machine suppliers and service providers to still increase the service capacity and business and the machine operators to benefit from faster reactions and less downtime. Handling all edge cases of the industrial world (e.g. complexity, no data access) during a PoC, findIQ's software mostly becomes the global machine knowledge system afterwards.

Diagram of findIQ AI model components

Priekšrocības

  • Increased productivity (of productions, maintenance and service teams) by sharing tribal knowledge of "service experts" to anyone, especially the next operators and service generation
  • Decreased machine downtime and downtime costs in production through faster reactions to machine and process failures (e.g. by self-service directly at the machine)
  • Increased capacity and scalability of service businesses through the digitization of service knowledge and sharing it to global partners or even end customers

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HOLMER Use Case

24/7 Self-Service for SME machine builders

findIQ's customers like OPTIMA, Kannegiesser, SOLLICH or Holmer use findIQ's Digital Service Expert to not only preserve the tribal knowledge of their retiring service technicians and secure their service capacity, but to also provide it as a 24/7 digital self-service solution to their customers