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Support plans

Maximize the value of our solutions with a support plan.

Find the resources you need in the Siemens Support Center.

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Benefits of support plans

Get a Siemens Digital Industries Software (DI SW) support plan to get the maximum value out of your solutions. With a support plan, you can increase efficiencies and achieve a more productive work environment, reduce downtime, continuously improve stability and usability to decrease avoidable costs, and focus more on regular maintenance and proactive support.

We provide four levels of product-specific support.

Support Levels:

  • Standard
  • Pro
  • Priority
  • Priority+

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For more information, please contact us:
Americas +1 314 264 8499
Europe +44 (0) 1276 413200
Asia-Pacific +852 2230 3333

Support plan offerings

Increase efficiencies and provide a more productive work environment.

Choose the package that best aligns with your organization's requirements.

Access Siemens Support Center

We have the support resources you need in an easy-to-use location: personalized content, an extensive knowledgebase, a powerful search and an intuitive navigation. In Support Center, you can:

  • Find the latest product downloads
  • Search knowledgebase articles
  • View current videos
  • Access self-paced learning materials
  • Join a community of experts
  • Access our Account Center
  • Open new cases
  • View the status of support cases
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