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Bionic Agent​ yra paremtas Global Business Services (GBS)

GBS suteikia klientams galimybę paspartinti savo verslo transformaciją į tvarią ir skaitmeninę ateitį. Jos portfelį sudaro paslaugos, kurias lemia patirtis ir naujausios technologijos — daug dėmesio skiriant inovacijoms ir skaitmenizavimui tokiose srityse kaip verslo administravimas, žmogiškieji ištekliai, tiekimo grandinės valdymas, pardavimai, rinkodara ir inžinerija. Siemens GBS būstinė yra Miunchene, Vokietijoje.

Atraskite Global Business Services (GBS)

Kodėl The next generation of customer service!?

-Receive customer requests from different channels​
-Natural language to interpret information from written requests (Emails, SMS, Chatbots, Support Tickets, Documents)
-Generative AI to speed up processes and data flows (structuring, classifying, summarising, translating, extracting, searching, etc)
-Connection to any system, e.g., functional mailboxes, ticketing tools, sharepoints, data storages, ERPs
-Automatically perform actions and provide answers to customer requests

Privalumai

  • Improved resource allocation & time-savings: up to 95% of accuracy level in information underastanding
  • Standard implementation time is between 3 weeks and 2 month​
  • Faster request handling increases customer satisfaction
  • Requests handled simultaneously at peak times with 24/7 availability
  • Processing in any language

Peržiūrėkite Išteklius ir Susijusius Produktus

Papildoma Informacija ir Ištekliai

Demo

Bionic Agent Web Page

Bionic Agent Use Cases

Išankstinės sąlygos

Business Subject Matter Expert

Customer Solution Architect​ to integrate into customers landscape

Customer Data Engineer​ to access source data

Min. 200 requests per month/ticket category