With CIP, you can create and manage service requests directly from the portal. Once a request is submitted, you can track its status in real time, receive updates as work progresses, and stay informed until the issue is resolved. This provides greater transparency and reduces the need for manual follow-ups.

The Assets section gives you a centralized view of your building assets, along with related service requests, maintenance history, contracts, invoices, and documentation. Having everything in one place makes it easier to manage assets, plan maintenance activities, and make informed operational decisions.

Yes. CIP provides a secure Document Library where you can access service reports, compliance certificates, contracts, invoices, and other important documents whenever you need them. This eliminates the challenge of searching through emails or multiple storage locations.

Yes. CIP supports role-based access, allowing organizations to provide different levels of access to administrators, facility managers, technicians, and other stakeholders. Users see only the information and functionality relevant to their responsibilities, ensuring both security and usability.

Yes. CIP serves as a single digital platform to Siemens services and can provide access to additional digital offerings, such as eLogbook for fire safety compliance, and dashboards.

Through CIP platform you can assess additional services such as customizable dashboards that provide visibility into asset performance, service activities, and operational trends. These dashboards help you identify opportunities for improvement, monitor key metrics, and support data-driven decisions that can enhance efficiency and building reliability.

Yes. CIP is accessible through a web browser, allowing you to monitor service activities, view documents, track requests, and stay connected to your building operations anytime and from anywhere.