E-Business

Your advantages

• Ordering available around the clock
• Fast, automatic processing
• Up-to-date data
• All information always at a glance
• Easy to use
• Combined, consolidated search results from Industry Mall and SIOS
• New search and filter functions
• Improved navigation structure

SiePortal User Guide

Your advantages

The efficiency of EDIFACT depends on the depth of integration. The more EDI partners, the more message types, and the more documents, the greater the benefits:

• Accelerated workflows > increased efficiency
• Faster availability of order data > improved information availability
• Reduced paperwork and administrative effort > cost savings
• Direct data transfer to logistics and accounting > avoidance of repeated data entry > reduces errors, saves time and money
• Optimization of business processes (in the sense of business process reengineering measures)

To ensure the smooth processing of your return, please adhere to our return and complaint policy for building technology. If the conditions listed below are met, please complete the online form and submit it to us using the "Submit" button. You will then receive an automated return/complaint confirmation ID as confirmation of receipt.

After reviewing your request, you will promptly receive feedback from us regarding the next steps. If the conditions listed below are not met upon receipt of the goods, we reserve the right to refuse the return.

Conditions for Returns

• You have completed your return request in the form and indicated your reason for return.
• You purchased the goods directly from Siemens; this return is in its original packaging (packaging undamaged, unmarked, and uncontaminated), and no more than 8 weeks old (from the delivery date).
• You have not included any customer-specific items in the return; This includes individually labeled or technically customized products and/or custom-made products, subpackaging units, promotional packages, certified sensors, and water, heat, and cold meters.
• Your return must have a net merchandise value of at least €100.00.
• We generally charge a processing fee of 20% of the net merchandise value for returns.
• When authorizing a return to our central warehouse, please provide the return ID number and invoice number on the return slip!
  
  Your return in three steps
• You request your return using our form.
• You will receive a confirmation email with an assigned e-return ID number.
• After authorization, please send the goods to the address we provide (information will be sent via email).

Your advantages

• Up-to-date and always available: all released software versions at the touch of a button
• Fast: get started immediately after purchasing the software
• As reliable as ever: as secure as traditional software delivery by mail — only significantly faster
• Environmentally friendly: no environmental impact from materials and shipping

Order your new Software Update Service now, or easily switch from your existing physical delivery SUS to the download version via the SUS Manager.