Intelligent solutions based on the Bionic Customer Service agent
Munich, February 16, 2022: The study by AI-specialist Sarah Burnett describes the intelligent solution of the Bionic Customer Service Agent by Siemens GBS, which automates up to 70% of the processes and thereby creates value for our customers.
![](https://assets.new.siemens.com/siemens/assets/api/uuid:8684fecd-174b-475a-8eb4-781a78e48b6f/width:100/quality:low/gbs-digital-solutions-bionic-agents.jpg)
Munich, February 16, 2022: The study by AI-specialist Sarah Burnett describes the intelligent solution of the Bionic Customer Service Agent by Siemens GBS, which automates up to 70% of the processes and thereby creates value for our customers.