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We are there to assist in all sectors, putting our experience and skills at your disposal with our range of services for the entire drive train, consisting of SINAMICS low-voltage converters and SIMOTICS servo motors. We are there wherever you need us, throughout the entire lifecycle of your machine.
How do I hedge against risk for the long term? Who will help with technical questions and faults? When is retrofitting advisable? Who can I turn to if something serious happens? This is exactly why we created Drive System Services – designed for your needs.
Take advantage of our bundled expertise for all aspects of our products, systems, and services – available at any time and free of charge. In Industry Online Support, you will find manuals, videos, planning data, product master data, and 3D models as well as forums for exchanging information with other users and experts.
Expand your knowledge about drive technology products and systems in our practice-oriented courses. We offer training courses at more than 60 locations worldwide. The content, location, and level of detail can be individually tailored.
Our specialists provide quick expert telephone support for all technical questions, even for questions regarding products that have been discontinued or are no longer available. You will receive a callback or an e-mail with your customized solution proposal.
Our qualified and experienced service technicians provide support with the commissioning and maintenance of drive systems as well as with their optimization, and are quickly on site in case of service.
Benefit from consistent spare parts concepts in the event of failures or as a preventive measure to optimize your spare parts management. Our service includes delivery, replacement or repair, product upgrades, functional tests, and general overhaul – all with low inventory levels.
Our customer-specific service agreements offer short response times and rapid troubleshooting by qualified service specialists. Thanks to individual agreements with your regional contact partner, you can tailor the scope of services to match your requirements.