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Digital Drive Train Services


Knowing what’s working

Identifying weak points at an early stage, rapid troubleshooting, ideal planning of maintenance and servicing activities, optimizing stocks of spare parts – these are all benefits that you get as a plant operator if you are advised about the status of your drive systems at all times. Digital Drive Train Services give you the help you need.

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Services for the entire drive train

Ensure high availability for your drive train

Minimize unscheduled downtimes. Plan downtimes in advance. Significantly reduce downtime costs. Optimize your energy costs. You benefit from condition-based drive maintenance.

Digital Drive Train Services add a further dimension to our traditional service business. Now, in addition to the hardware, connectivity and platform, you can also use the associated Digital Services throughout the entire drive train. Our Digital Drive Train Services are made up of a range of services that you can use on a modular basis, entirely in line with your needs.

The modular portfolio

Digital Services for the entire drive train

Remote Services enables you to react quickly to plant failures and connect a service expert directly to your plant. With our Condition Monitoring Services, we offer standardized and customized solutions for any size of plant, tailored to your particular needs. With our Improvement and Optimization Services, we also offer you the opportunity to optimize your asset performance based on efficiency analysis.


Cloud-based data analysis

With Drive Train Analytics, condition data from your drive train components is transferred to the cloud via an encrypted connection. All the data is combined in a single system. Continuous monitoring ensures the constant transparency of the condition of your components. When necessary, our certified service experts immediately contact you, identify the error, and support you with troubleshooting measures before critical changes can occur.


With Drive Train Analytics, you also benefit from automated status reports and alarm notifications so that you can detect failures at an early stage. You can monitor your connected devices at any time on your customer dashboard. You also have the option of consulting our Siemens experts to obtain service recommendations.


Your benefits:

  • You benefit from early error identification
  • You minimize downtimes through condition-based maintenance
  • You rely on automated status reports

Accelerated troubleshooting

Maximum availability requires the fastest possible reaction speed. If an alarm is triggered, you can immediately contact a certified service expert. With your permission, relevant data is accessed via a secure remote connection. All analysis, diagnostic and intervention options can therefore be utilized within a very short time.


Your benefits:

  • You shorten unplanned downtimes
  • You reduce on-site service costs
  • You rely on high data security

Higher plant availability with Mobile Diagnostics

With Mobile Diagnostics, our service experts read out the data from your drive train on site using mobile measuring equipment. Measurements can be performed at contractually agreed time intervals. On this basis, expert reports can be generated and precise service recommendations derived, for example for maintenance activities.


Your benefits:

  • You benefit from an immediate analysis without installation adaption
  • You increase plant availability
  • You optimally schedule maintenance and service activities

Optimized maintenance with Remote Diagnostics

Remote Diagnostics allows you to continuously monitor your drive train components. Motors are monitored using a permanently installed condition monitoring system. The parameters measured are recorded directly on site and accessed and analyzed by our service experts via a secure remote connection at defined time intervals. In this way, changes in operating condition can be detected at an early stage and the appropriate countermeasures can be promptly taken.


Your benefits:

  • You minimize unscheduled downtimes
  • You detect failures at an early stage and can take countermeasures
  • You optimally schedule maintenance and service times

Reduced energy costs

Energy Performance Contracting is an innovative service for implementing higher energy efficiency. Optimization measures in the drive train are financed through savings in energy costs. Only part of the savings are used for the service rate and the balance remains as a direct benefit for you. The projects are implemented according to a four-stage process that involves minimal risk for you, thanks to the promised cost savings.


Your benefits:

  • You save up to 30% on energy consumption 
  • You use a package of measures for energy optimization 
  • You lastingly increase energy efficiency

For comprehensive gear unit diagnostics

Alongside converters, motors and couplings, gear units form an essential part of the drive train. By measuring informative condition values, it is possible to identify, diagnose and locate abnormalities as well as to determine their cause. Gear Unit Condition Monitoring is a diagnostic tool that is optimally tailored to your individual requirements . 


Our Mobile and Remote Monitoring Services make condition-based maintenance a reality. This greatly expands the range of opportunities offered by normal machine protection. Condition Monitoring maximizes plant availability and keeps lifecycle costs to a minimum since the service life of critical machine components can be used to the full extent. The necessary maintenance measures can be coordinated at the same time as the production plan. With Gear Unit Condition Monitoring we are offering you an extensive portfolio with standardized and individual solutions for any plant size.


Mobile Services offer a flexible and cost-effective solution for both standard and application-specific gear units. Measurements are carried out using hand-held devices on site by Siemens service professionals at regular intervals or when required e.g. in troubleshooting cases. Our skilled team of experts carries out data evaluation and diagnosis.


Remote Monitoring Service means you no longer need your own specialized staff on site. The measurement data is continuously sent to our Expert Centre via secure channels where a qualified diagnosis is performed. Our remote monitoring Service portfolio includes:

  • Remote Monitoring Service for standard gear units covering a wide range of standard applications including drives for belt conveyors, bucket elevators, compressors, pumps, water turbines and many others
  • Remote Monitoring Service for application gear units including gear units for tube and vertical roller mills as well as planetary and extruder drives
  • Torque Monitoring is offered for all gear unit types either independently or as an add-on option to vibration-based analysis
Available to you world wide
Siemens Industry Online Support


Digital service for drive systems – for all industries, worldwide

More and more companies are opting for digital services – because they make a substantial contribution toward increasing plant availability. And ultimately saving costs in the process.



Always here to help!

Whether you need a special digital service or a comprehensive service package for your drive train: our experts are always there to help and advise. They are happy to provide support and are available to offer detailed information on the services in question.

We’ll be happy to advise you
Your personal contact