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Siemens Mobility Services takes care of the complete repair and return process for your parts, modules, and components. We see to it that your components are repaired to the highest quality standards and are ready for operation again quickly – always with the goal of minimizing your effort and costs.
Repaired parts are up to 50 percent more economical than new ones. With Easy Repair we offer you fast, high-quality repair of electrical and mechanical components for all Siemens Mobility systems. We manage all processing and handling of parts and repairs – from proposal to order, including identification and addressing technical questions for all defective parts. Repairs are to the highest OEM quality standards, including manufacturer warranty. To get parts back to you faster, we use the RMA number (return material authorization) as a matter of course. The RMA makes it easy to track the repair order. With our inventory service and refurbished part supply (UTEX) services, you can speed up delivery times even more for the parts you need.
You can download information on Easy Repair from Siemens Mobility Services here.
Sustainable repair services from Siemens Mobility Services have long proven their value in use, as shown in the following reference.
Maintenance, spare part, and component supply for ten SIMIS-C signal boxes, consisting of ten main signal boxes with 20 substations
24/7 standby with guaranteed rectification within 2 hours – the “suitcase solution”
Certification of customer maintenance personnel, annual repair flat fee, and remote diagnosis and performance check via UMTS
For more information on Easy Repair and our Spare Part Services for railway operations, just send an e-mail to our specialists. They will be glad to assist you.