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Smart Infrastructure | South Korea

General Support & Service Requests

Customer support for inquiries about Siemens Smart Infrastructure Korea’s products and services.

How can we help you?

For inquiries about our products and solutions — including Building Automation, HVAC, Fire Safety, Smart Power Distribution, Power Automation, and Electrical Products — contact us by phone or online.

Smart Infrastructure | South Korea

Contact Us

Customer Support Hotline

+82 80-989-7119

Please select the number corresponding to your inquiry according to the voice instructions.

  • Press 1: Fire Safety / Access Control Services
  • Press 2: District Heating / Building Automation & HVAC Products & Services
  • Press 3: Climatix & PLC Product Inquiries
  • Press 4: Residential Heating Thermostats

Operating hours

09:00 – 18:00 (Closed for lunch: 12:00 – 13:30)

Online Inquiry

Please use the form below to submit inquiries regarding our products, technical support, and services.
Providing the following information will help us respond to your inquiry promptly and accurately.

1) Phone Number
2) Site Name & Address
3) Product Category

- Residential Heating Thermostats
- Smart Power Distribution / Power Automation (Protection Relays, Digital Meters, High-Voltage Circuit Breakers, etc.
- Fire Safety (Fire Alarm Control Panels, Detectors, Emergency Exit Lights, etc.)
- Power / Electrical Equipment (Circuit Breakers, Energy Meters, Contactors, Soft Starters, etc.)
- Building Automation & HVAC (Desigo CC, Valves, Sensors, etc.)
- Other
4) Inquiry Details

Once you have completed all fields, please click ‘Submit’.