Smart Infrastructure | South Korea

General Support & Service Requests

Our Support Team assists with product, technical, and service inquiries related to building automation, electrification, fire safety, HVAC, and other Smart Infrastructure solutions.

For fast and accurate support, please complete the form below with as much detail as possible.

What products would you like to inquire about?

Explore and inquire about a wide range of products and solutions from Siemens Smart Infrastructure Korea, including building automation, HVAC, fire safety, smart power distribution and power automation, and power and electrical equipment. You can reach us by phone or submit an online inquiry. Please see below for details on how to contact us.

Siemens Korea

Contact Us

Customer Support Hotline:

+82 80-989-7119

Please select the number corresponding to your inquiry according to the voice instructions.

Press 1: Automatic Fire Detection Systems / Access Control Services
Press 2: District Heating & Individual Heating / Building Automation Products & Services
Press 3: Climatix & PLC Product Inquiries
Press 4: Residential Heating Thermostats

Operating hours:

09:00 – 18:00 (Closed for lunch: 12:00 – 13:30)

Online Inquiry

Please use the form below to submit inquiries regarding our products, technical support, and services.
Providing the following information will help us respond to your inquiry promptly and accurately.

1) Phone Number

2) Site Name & Address

3) Product Category

Residential Heating Thermostats
Smart Power Distribution / Power Automation (Protection Relays, Digital Meters, High-Voltage Circuit Breakers, etc.)
Fire Safety (Fire Alarm Control Panels, Detectors, Emergency Exit Lights, etc.)
Power / Electrical Equipment (Circuit Breakers, Energy Meters, Contactors, Soft Starters, etc.)
Building Automation & HVAC (Desigo CC, Valves, Sensors, etc.)
Other

4) Inquiry Details

Once you have completed all fields, please click ‘Submit’.