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Basic package
Keep your EV chargers up and running with preventative maintenance and remote 24/7 monitoring and support, which ensures service experts are available to troubleshoot issues after-hours and on weekends.
Why EV charging services?
Uptime and reliability are major factors for your electric vehicle (EV) charging infrastructure — whether in a parking lot or for a commercial fleet. Making sure your EV charging infrastructure is performing as designed is critical to your business operations.
Let Siemens make it easy for you with 24/7 maintenance and support services for EV chargers: We have various EV Made Easy support service packages for AC and DC chargers to help keep them working properly while extending their lifecycle and optimizing your investment. All packages include proactive remote monitoring, scheduled maintenance and a data plan.
Need help now? Visit www.usa.siemens.com/createcase and select “Emobility/Vehicle Charging Products” from the “Create a Case” dropdown menu.
Key benefits
Minimize downtime
Proactive support and fast response times keep your chargers functioning smoothly, thanks to Siemens‘ vast network of EV technicians.
Extend your EV charger lifecycle
Remote monitoring and scheduled maintenance help maintain your charging infrastructure for maximum longevity.
Save on spare parts
Choose Basic, Advanced or Premium and receive a 5%, 10% or 20% discount, respectively, on Siemens eMobility parts ordered.
FEATURED CAPABILITIES
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Advanced package
In addition to the Basic package features, cover all scheduled and routine activities that ensure the high uptime and longevity of your EV charger, including an extended warranty, a corrective maintenance agreement and more.
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Premium package
Support your charger investment for its entire lifecycle with this white glove package that includes the Basic and Advanced features, as well as a one-business-day corrective maintenance agreement, a 20% parts discount and more.