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Why Operations Manager?

Building X™ Operations Manager gives facility and operations teams a centralized, cloud-based view of connected buildings. Monitor equipment and applications in real time, respond to operational issues quickly, and securely access onsite systems remotely—helping improve productivity, business continuity, and building performance.

For organizations looking to further streamline fault investigation, the optional Fault Triage Agent (FTA) adds AI-assisted support to help operators assess detected faults, understand likely causes, and focus attention on the issues that matter most.

  • Monitor multiple sites from a single point with real-time visibility into connected sites and equipment.
  • Respond quickly with instant notifications, live data-point updates, and commands processed down to the building automation control level.
  • Reduce operational and travel expenses through secure, 24/7 remote monitoring and troubleshooting.
  • Optionally enhance fault investigation with AI-assisted fault triage to support faster, more focused troubleshooting
  • Independently verified digital platform: UL Smart System Verified Platinum for connectivity, cybersecurity and interoperability

Monitor in real time

Track a fleet of sites from a single point. Gain a new level of transparency and intelligently inform decision-making. Access aggregated event statistics and operations and see real-time updates of connected sites and equipment.

Respond quickly

Get instant notifications of operational issues​. Data point values are updated on-the-fly and input commands are processed immediately, down to the building automation control level​.

View systems remotely

Access your onsite systems securely and easily via the cloud. Avoid unnecessary travel to your buildings with 24/7 remote monitoring.

Key features

Reduce costs and accelerate incident response times

Monitor and troubleshoot remotely

Remotely view each building's status and troubleshoot the root cause of issues. Use interactive charts to drill down to the equipment level to analyze alerts and point history. Actively adjust building control systems by commanding setpoints remotely.

Also, tunnel to your on-premise systems remotely without making intrusive changes to network environments and view your building management software without VPN.

Dashboard view of Building X's Operations Manager app.

Analyze historical data

Automatically log and store values and events on all data points. View data history in interactive charts to analyze different time periods, while also highlighting potential issues that require user attention.

Trend analysis view of Building X's Operations Manager app.

Ensure tenant comfort

Monitor tenant comfort and gain transparency around building health status with easy-to-understand KPIs.

Calculate a comfort status based on real-time data and automatically get signaled for below-average performance detected in any building. Stay informed via email and SMS text message about operational issues of building systems and take corrective measures before they affect your tenants.

Comfort Score view of Building X's Operations Manager app.

Create and manage work orders

Create and manage work orders by smoothly connecting Brightly Asset Management Software.

Quickly react and fix issues via smart work order management integration. Automate their creation in response to system-detected events, or create them manually after analysis of the alarm. Manage event lifecycles (status changes) based on work order inputs.

Screenshot of the work order management from the Building X Operations Manager app.

Establish fault detection and diagnostics

Compile equipment data points for establishing fault detection and accelerate your workflows. Access our extensive rules library, backed by domain knowledge, to tackle unique challenges. The library contains hundreds of predefined analytics rules based on ASHRAE standards, for areas like air distribution, heating, chilled water, meters and more.

Screenshot of the fault detection features from the Building X Operations Manager app.

Getting started with Operations Manager

To use Operations Manager, you need your building connected to and sending data to the Building X platform. Connectivity may seem complex, but it doesn't have to be. Learn about our simplified solutions:

  • Access vendor-agnostic gateways that work with the data collection solutions you already have in place
  • Pull all data into a central data lake — one that all Building X apps use
  • Get help from our services team and ecosystem partners who offer connectivity and implementation assistance

Learn more about connectivity

Illustration of Building X showing app connectivity.

Discover how others use Operations Manager

To further improve the performance, safety, and operational efficiency of its buildings, Korea-based WONIK HOLDINGS relies on the cloud-based building platform Building X and the Building X application Operations Manager.

The lobby of WONIK HOLDINGS

Wonik Holdings | Alarm monitoring for optimized building operations

To further improve the performance, safety, and operational efficiency of its buildings, Korea-based WONIK HOLDINGS relies on the cloud-based building platform Building X and the Building X application Operations Manager.

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Campuses need comfortable buildings to create optimal learning environments, while also streamlining operations and supporting energy-saving initiatives.

Use Operations Manager to get real-time monitoring for data-driven decisions and proactive facility management. Allow automated system adjustments, such as lighting and HVAC control, and preschedule maintenance.

Learn more
Group of five college kids walking on campus with university building behind them.

Frequently asked questions

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