Forcelink is a smart, scalable Field Service ERP that streamlines asset and workforce management for organisations with field operations. It helps local authorities and service providers manage infrastructure, schedule work, and monitor performance in real time. By integrating with ERP, GIS, and financial systems, Forcelink improves efficiency, reduces costs, and enhances service delivery.
Monitor operations with real-time dashboards, configurable workflows, and IoT insights. Streamline administration, reporting, and business process flows for data-driven decisions.
Automate resource allocation with predictive AI scheduling and geo-spatial dispatching, optimising field efficiency and reducing operational costs.
Create, allocate, and monitor work orders with SLA tracking. Empower field teams to handle inspections, audits, GPS tagging, and quotations from mobile devices.
Manage all customer interactions in real-time with back-office and mobile CRM, improving satisfaction, engagement tracking, and issue resolution while providing customers visibility into work progress.
Track, maintain, and manage asset registers, lifecycle info, stock levels, and procurement across mobile and cloud systems with AIoT integration.