Gridscale X Prepay is an end-to-end energy management solution that helps utilities protect revenue and gives consumers control of their utility budget. It improves cash flow by reducing the risk of bad debt and write-offs through debt recovery programs. A unique central wallet serves as a single place to manage everything, including remotely updating tariffs on existing smart meters.
With its open architecture, Gridscale X Prepay integrates smoothly into existing systems. It lets you adapt and manage flexible tariff models with minimum effort and gives consumers the flexibility they expect.
Gridscale X Prepay retrieves real-time meter data, applies tariffs, updates prepaid balances, and handles payments and debt recovery. Customers top up anytime and track usage, costs and alerts via web or mobile self-service.
Gridscale X Prepay makes the most of your infrastructure. It grows as you grow, and as 300+ projects attest, it runs reliably, boosts profitability and builds trust by giving customers greater control and agency.
Gridscale X Prepay uses the same smart meter for postpaid and prepaid service, removing token and meter handling. It supports multiple payment types and offers the SelfCare web portal for easy balance and usage management.
Flexible rules and dynamic tariffs let you tailor pricing to market needs. Time- or refill-based debt recovery reduces bad debt and improves liquidity. Using your AMI, you can remotely manage load limits and meter connections.
Get a full view of each customer. Two web portals support activation, configuration, inquiries, and SelfCare. Staff can assist through customer-authorized access, and payments automatically deduct outstanding balances.