Ennik is the AI agent platform for companies selling technical products. It turns scattered product documentation into instant, accurate answers for sales and post-sale technical support. Available 24/7, in any language, Ennik frees your product experts from repeating themselves and gives sales teams, dealers, and technical service instant, reliable answers, so they can focus on closing deals and helping customers.
Learns directly from your existing manuals, spec sheets, and knowledge base so answers stay accurate and up to date as your product documentation evolves.
No code required: create new agents in minutes, connect the relevant documentation to train them, and define their Persona, Brand & Product Identity, Tone of Voice, Behavioural Rules, and Use Case & Task Scope: fully customizable to your needs.
Agents get information only from the collections configured to feed them. No web searches, answers come strictly from the defined set of documents, with the exact source reference and confidence interval for each answer provided.
Documents are organized using a structured hierarchy and taxonomy to route requests directly to specific sources. By limiting search scope to relevant documents, vector search performance remains fast and scalable.