Backed by an advanced metering infrastructure (AMI), Gridscale X Prepay enables remote disconnects and reconnects, streamlining operational tasks and costs. By supporting debt recovery and reducing the risk of bad debt and write-offs, Gridscale X Prepay can help improve your cash flow and support better financial modeling. And with most of their transactions running through the SelfCare portal, customers feel more positive, satisfied and in control over their utility relationship despite lower customer service costs.

What makes Gridscale X Prepay unique is the idea of the central wallet that stands at its core. This pay-as-you-go application is powered by an energy rating engine that interfaces with head-end and meter data management systems. You can add meters and tariff models to individual wallets, integrate other utilities and accommodate the influx of prosumers.

Gridscale X Prepay leverages the same smart meter for postpaid and prepaid energy, eliminating the need for physical tokens and pre-payment meters — and the cost and complexity of their maintenance. Its smart energy rater keeps the handling of balance control in your back office. It supports various payment methods, including micropayments, different tariffs and tailored loyalty programs. Gridscale X Prepay integrates not only popular channels for consumer engagement, such as mobile apps, text messages, e-mail and a web portal, but offers an empowering range of Self Care options.

You deliver maximum value with the easy-to-modify rules packages in Gridscale X Prepay’s tariff management. Customized rules and the dynamic definition of simple and complicated rates allow you to perfectly tailor tariffs to market conditions and the needs of your target groups. Assigning time-based or refill-based debt recovery programs to individual prepaid accounts reduces the risk of bad debt and optimizes your liquidity. Leveraging your AMI, you can use Gridscale X Prepay to remotely set load limitations and connect or disconnect meters in compliance with local regulations and requirements.

Gridscale X Prepay’s account management gives you a 360-degree view of every customer. Enabling customer care and customer SelfCare, account management features two web-based user interfaces: the supplier portal and the SelfCare web portal. The supplier portal makes data accessible to your staff for customer services, such as activation, deactivation, configuration and inquiries. Your team can log into the customer’s portal with the customer’s permission to address more specific issues. Payment processing deducts any outstanding payments, including emergency credits.

The central wallet bundles utility-customer interactions in a single place. You change tariffs with the click of your mouse — without touching a single meter out in the field. The central wallet gives you full transparency, streamlining operational processes, and customers can track and control their power consumption. The wallet’s embedded analytics enable data-driven tariff optimization and loyalty programs. In short, the central wallet affords you and your customers greater insight and agency.

Gridscale X Prepay is a mature and robust solution. It builds on — and benefits from — the telecommunication industry’s long history of leveraging prepayment. Siemens experts have been implementing pay-as-you-go solutions for markets around the world for 25+ years. The result: Gridscale X Prepay’s tried-and-true reliability, performance, scalability and usability, whether you run it on-premises or in the cloud.

Gridscale X Prepay is meter vendor agnostic, meaning you can integrate any smart meter. There are just two requirements. Firstly, they’re set up to communicate with a head-end system (HES) or a meter data management system (MDMS). Secondly, they accept remote control commands.

No, with Gridscale X Prepay, you activate and update tariffs at the click of your mouse from your operations center. You can also schedule — and bundle — automated activations and updates ahead of time.

Onboarding customers to a prepayment plan requires no meter adjustments — prepaid and postpaid customers use the same smart meters. You move customers to a pay-as-you-go plan remotely using Gridscale X Prepay’s central wallet.

From residential customers to prosumers, from storefronts and workshops to corporate offices, businesses and industrial sites, there are no limits to the customers you can manage with Gridscale X Prepay.

A white-label web portal and mobile apps for customization and immediate deployment help you create a familiar look and feel.

Yes. We offer a broad range of out-of-the-box interfaces and functionalities to support data exchange with the existing postpaid billing system, a periodical true-up and statement alignment.

You can also take the more cost-effective and efficient route and manage postpaid and prepaid accounts using Gridscale X Prepay as a standalone solution.

Our answer is Gridscale X Prepay. Offering an empowering customer experience in tune with today’s digital lifestyles, this feature-rich end-to-end prepay solution simplifies the job of monitoring budgets — for both customers and utilities. See the

Gridscale X Prepay Datasheet for more information.