Gridscale X LV Management benefits teams across your business. Here’s how.

Customer care:

• Take customer satisfaction to the next level. With access to all relevant grid information in a single tool, customer care teams build customer trust as quick and reliable go-to sources.
• With constant situation awareness, they can keep customers updated about the outage, power quality, and restoration status, and proactively advise on outages before complaints occur.
• Teams can better understand the relation between customer complaints and assets (from feeder lines to SDPs).

Operations:

• LV Management helps operations teams identify, assess and act on limit violations, outages and overloads.
• As a smart co-pilot in the control room, it gives teams detailed grid state and step-by-step guidance from detection to resolution and reporting.
• With a single source of truth, it enhances collaboration with field crews.
• Teams can better plan their switching strategy for maintenance work or automation deployment of RTUs.

Grid model engineering:

• Bridge data gaps and break up silos with a common model of the distribution network.
• Improve data quality by up to 90% with automatic quality validation.
• Standardize equipment onboarding.
• Support mass rollouts.

IT:

• Dramatically cut costs and time-to-value.
• As a software-as-a-service, it quickly integrates with your existing IT landscape using open APIs; it streamlines software updates and provides full scalability for future business needs.
• A secure-by-design infrastructure helps reduce the regulatory compliance burden.

Maintenance:

• Coordinate and synchronize easily with operations on activities.
• Increase impact awareness when handling critical situations.
• Improve data such as switch states and equipment connectivity.
• Reduce manual documentation efforts.

Become a user of Gridscale X LV Management and gain holistic control of your low-voltage grid. Visit the Siemens Xcelerator Marketplace, find the tier that fits your needs and request your quote.