To justify the trust placed in Siemens by customers, partners, shareholders, employees and other stakeholders of the company, we place the highest priority on the integrity and transparency of our business processes. Therefore, it is essential that Siemens obtains knowledge of any compliance violations, including violations of the Siemens Business Conduct Guidelines, in particular.
The compliance help desk “Tell us” is a secure way of reporting possible compliance violations. Reports can be submitted anonymously, anywhere in the world, 24 hours a day, 7 days a week, either online or by telephone, in up to 150 languages. Not only Siemens employees and managers, but also customers, suppliers and other business partners can contact the compliance help desk “Tell us”. The call center and website are operated by an external provider specializing in the secure and confidential handling of sensitive content. Incoming reports are not traced and reporting parties are not automatically registered.
Siemens employees who report possible compliance violations are protected by a special guideline that forbids sanctions of any kind for reports made in good faith. Thus, anyone who reports possible violations in good faith may not be disadvantaged in any way at Siemens.
The responsible use of the help desk is especially important. The content of incoming reports is forwarded by the service provider to the Siemens Corporate Compliance Office for clarification. The decision on the further action to be taken is made there. All reports are treated confidentially.
In addition to the compliance help desk “Tell us”, possible compliance violations can also be reported to the Siemens Ombudsman.
“Tell us” can be reached via a secure external Internet server.
2011-Feb-24 | Author