Creating trust through diversity

Partnering across borders

Diversity provides inspiration, unleashes creative potential and expands horizons – all of which makes it vital to our success. That’s because people from different cultural and educational backgrounds approach problems completely differently – and when working together as a team, they often find the best solutions. Of course, it’s all the better when people find it easy to engage in dialogue across borders, languages and cultures. At Siemens, our Teamcenter software solution is promoting international cooperation at many company locations.

What are the aims of Teamcenter? To better leverage the opportunities presented by diversity, increase work efficiency, develop the best solutions and bring them to market faster. Allen Wang, James D. Palasek, Tesha Best and Christian Mellenthin (left to right) experience what this means in practice every day. Thanks to Teamcenter, they can work closely with colleagues around the world without leaving their offices in the U.S. city of Tucker, Georgia. Read on to learn how this software platform is making them feel even more closely integrated into the Siemens family.

Amber Sherman, Customer care

BACKGROUND Following assignments in the German cities of Erlangen and Nuremberg as well as in the Vietnamese capital of Hanoi, Amber Sherman began managing Siemens key accounts in South Carolina, Georgia, Florida and the Caribbean in 2012. Sherman holds a master’s of international business in marketing degree from the University of Erlangen and Georgia State University in Atlanta. She’s especially proud to be working with major customers, for example, at the U.S. manufacturing plants of renowned European carmakers. What Sherman particularly appreciates about Siemens is the opportunity to collaborate on successful projects with colleagues in other countries.

Atlanta, Georgia, U.S.
Report/ top Siemens Control Components and Systems Engineering (CE) is a business unit in the Industry Automation (IA) Division of Siemens’ Industry Sector. CE specializes in products for industrial control systems, industry-specific products and systems based on industry platforms, and related services.

On the ground in key markets worldwide“It doesn’t matter where at Siemens you work or what culture you call home: we all share the same goals. That’s probably the best thing you can learn at the Company.” James D. Palasek speaks from experience. The engineer from Tucker, Georgia has worked at Siemens for twelve years, partnering closely with colleagues in Mexico, Germany, China and India. His specialty is developing components and modules for control cabinets. Here – as in all our business fields – we’re aiming to achieve a leading position in all our markets worldwide. But only very few components are truly universal: technical regulations, industry standards and even climate conditions vary too much from place to place. That’s why we have developers working close to our customers, on site in key markets. And that includes Tucker, Georgia, one of the 15 worldwide locations of Control Components and Systems Engineering (CE).

Jayne Beck, Technical order processing

BACKGROUND Degrees in general engineering from the University of Illinois and business administration from North Central College in Naperville, Illinois, make Jayne Beck uniquely qualified to navigate the intersection of business and technology. The enthusiastic Teamcenter user has worked at Siemens for 24 years and is proud of her employer – especially since her colleagues around the world are intensely committed to generating customer satisfaction.

West Chicago, Illinois, U.S. Helmut Staufer, Product management

BACKGROUND Helmut Staufer is an electrical engineer who joined Siemens in 2010. He’s been responsible for control and signal devices at CE’s global product management center since 2011. Staufer’s earlier assignments included a six-month stint in Suzhou, China, where he was inspired by the optimism and curiosity of his Chinese colleagues and also pleased by their keen interest in European soccer.

Fürth, Germany
 

But like the employees at the other facilities, James D. Palasek is active beyond the borders of his home market. “Our colleagues in Germany help us market our U.S. products in Europe, for example. By the same token, we reciprocate when they want to bring products developed for Europe to the U.S. market.”

Teamcenter – Collaborative softwareHelmut Staufer from CE’s product management center in Fürth, Germany goes even further: “New and redesigned products should work in lots of markets or must be easily adaptable. I’m continually discussing this issue with our international developers – by web conference, phone and e-mail.” In this context, optimizing the pushbuttons of our SIRIUS series for various markets is just one of many examples. Xu Huihui, a development engineer in Suzhou, near Shanghai in China, who’s been charged with this task, uses Teamcenter to consult with Staufer and colleagues in different countries. Teamcenter’s benefits immediately won over the eager networkers in Fürth, Tucker, Suzhou and elsewhere. Xu Huihui is thrilled: “With Teamcenter, I can work with anyone, anywhere, anytime, using a single platform. There’s no better way to share information, blueprints, CAD data and 3D views.” At Siemens in West Chicago, Illinois, U.S., Jayne Beck has been using Teamcenter from the very beginning. What she appreciates most are the uniform processes: “Our development teams used to work with lots of different software solutions. That made data transfer much more difficult. Now Teamcenter gives us a single platform for sharing product and design data and managing the entire product lifecycle – from the initial idea to the design, manufacture and ongoing development of our products.”

Xu Huihui, Development (left)

BACKGROUND Xu Huihui was already testing software for Siemens when he was a student at Yancheng Institute of Technology. After earning a bachelor’s degree in mechanical design, manufacture and automation, he joined Siemens in Suzhou in 2008. Following various assignments in the field of IT, Xu is currently working in development. His experience here is that Teamcenter is very easy to learn and is substantially improving international collaboration.

Suzhou, China LU GUOMIN, LOCAL TEAMCENTER COORDINATOR (RIGHT)
 

Benefits across the board – for employees and customersWhat are the advantages of using Teamcenter? Streamlined workflows, no more reduplicated processes and even faster solutions. And something that wasn’t a primary objective but may just be Teamcenter’s greatest benefit: a feeling of belonging that keeps on growing, transcending national and cultural boundaries. Every day, all around the world, employees at CE and many other Industry Sector units are experiencing how Teamcenter improves collaboration among women and men with different skills, knowhow and qualifications – and enables them to get to know one another better. Jayne Beck values diverse teams for yet another reason: “Our customers, like our employees, come from a wide range of cultural backgrounds. All around the globe, we have colleagues who are especially good at putting themselves in our customers’ shoes. And their knowledge and insights equip us to develop better products and solutions.”

Embracing diversity as an opportunityAt Siemens, our unwavering commitment to diversity is firmly anchored in our corporate strategy. For a company that’s active in some 190 countries and generates more than two-thirds of its revenues outside its home market, diversity is more than simply a business necessity. Our people see diversity as offering great opportunities for their professional and personal development. “Working with colleagues around the world expands my horizons and changes my perspective. I can learn a lot at Siemens,” says Xu Huihui’s colleague Wang Yan Qin. Helmut Staufer draws particular inspiration from working with his Chinese counterparts: “They’re always very optimistic, positive and committed to their work.” James D. Palasek also feels a very personal gain: “I learn a lot about other cultures and their working style and can apply these insights to my own work.” Today, countless employees throughout our Company are passionate and motivated about networking and learning from one another in their day-to-day work.

Wang Yan Qin, Supplier quality management (left)

BACKGROUNDWang Yan Qin earned a master’s degree from Hefei University of Technology before joining Siemens in Suzhou in 2007. Her responsibilities include vetting and evaluating suppliers and monitoring the quality of the components they supply. Wang Yan Qin is very interested in other cultures. Since visiting Germany, she raves about potato dumplings, even though they taste much different from the dumplings she’s familiar with from home.

Suzhou, China LU GUOMIN, LOCAL TEAMCENTER COORDINATOR (FOREGROUND),
Xu Huihui, Development (background)
James D. Palasek, Development and certification (left)

BACKGROUNDAfter several assignments at Siemens in the U.S. and Mexico, James D. Palasek currently heads a team of developers at CE in Tucker, Georgia. Palasek holds a bachelor’s degree in industrial technology and engineering from Iowa State University and has been with Siemens since 2000. He’s always delighted when he encounters colleagues in Europe who’ve read his favorite book, the cult classic The Hitchhiker’s Guide to the Galaxy. A few years ago, Palasek still had to send data and blueprints to China manually. Today, Teamcenter does the job automatically.

Tucker,
Georgia, U.S.

The global Siemens familyDespite all the differences in cultural and educational background, the members of the extended Siemens family have many things in common. Helmut Staufer enjoys having a brief personal conversation with his colleagues before every web conference. And James D. Palasek has even gotten swept up in European soccer fever: “I root for the German team, unless they happen to be playing against the United States.” Close collaboration strengthens the feeling of being part of the global Siemens family. Amber Sherman from Industry Sales in Atlanta experienced a sense of community at her international posts: “Wherever Siemens takes me today, I find that we basically speak the same language.” And that language isn’t German, English or Chinese. Philipp Bierschneider, who is responsible for implementing Teamcenter at CE, comes from Amberg, Germany, but has experienced the language of the Siemens family at locations around the world: “My colleagues are really friendly and very helpful. We work not so much on an organization-to-organization basis but more hand-in-hand and person-to-person.”

Jinglu Wen, Development (right)

BACKGROUNDAs soon as she finished her bachelor’s degree in mechanical and electrical engineering at Northwestern University in Evanston, Illinois, Jinglu Wen started gaining hands-on experience at Siemens in West Chicago, where her job involves constructing various 3D models and modules. Jinglu uses Teamcenter to discuss the results of her work with experienced colleagues around the world – and she’s very gratified to receive their strong support.

West Chicago, Illinois, U.S.
Brigitte Ederer, Member of the Managing Board of Siemens AG,
Head of Corporate Human Resources and Labor Director
“The diversity of our people – with their wide range of backgrounds and skills – fosters the wealth of ideas at our company and strengthens our power of innovation.”
Process Teamcenter/ top
Summary/ top
TEAMCENTER -
THE TURBOCHARGER FOR TEAMWORK

Reach the customer twice as fast. Produce and bring to market while the competition is still in the planning phase. Put innovation on the fast track. And all this with 280,000 product variants, 60,000 employees and production facilities around the world. This is the ambitious vision of our Drive Technologies and Industry Automation Divisions. Integrate Enable Collaborate (IEC) is what we call our program for greater speed and maximum efficiency. The goal for the years ahead is to bring new products to market much faster, in some cases even twice as fast as in the past.

This will require perfect teamwork: developers, product managers, designers, production planners and many other specialists will have to work as one. And they’ll have to enrich the data pool with their product and process knowhow – whether in the area of computer-aided design (CAD), office applications (such as word processing) or computer-aided manufacturing (CAM). This is the only way to make all information available anywhere, anytime – including everything from the initial idea for a product to production planning, user instructions and service feedback. The cycle ends when development of the next product generation begins.

 

Teamcenter is the name of the Siemens software that makes smart product lifecycle management (PLM) across borders and time zones a reality. Some seven million users around the world are already working with Teamcenter or other products from Siemens PLM Software in Plano, Texas, U.S. – including nearly all major automotive manufacturers. It comes as no surprise that we’re also deploying this successful software platform in-house. Roughly 20,000 employees at our Drive Technologies and Industry Automation Divisions will soon be using Teamcenter at 90 locations in 15 countries.

The IEC program is unique in its size, its complexity and its broad range of applications. That’s why Teamcenter developers are eagerly awaiting feedback from those who are introducing and using the software. This feedback will be taken into account when developing the next generation of Teamcenter. And our interest is actually twofold, because at Siemens we don’t just sell our products and solutions; we use them.